Hospitality
Bookings, the till and the guest network have to keep working through a service.
Fast, friendly
IT support
and tech
services
IT support, AI and custom software for organisations across South West London, Chelsea, Belgravia and Surrey. Phone and remote.
22
Services, from AI agents to the line
When tech breaks, the business stops.
OUR APPROACH
A till, a mailbox, a register, a guest network. CULLEN.TECH gets it back, then stays so the same fault is not next Friday's incident.
Working with CULLEN.TECH means one team for the rescue, the build, and the running of what we take on.
Support built on speed and plain English.
Who we are
CULLEN.TECH is a UK company for organisations that are finished with a pile of tools and nobody to call. Hospitality, education, professional services, retail, tourism, not-for-profit and clinics.
Twenty-two services, eight sectors. On Performance, a critical fault in a system we run is answered within an hour, by phone or remote session.
The CULLEN.TECH advantage
One team for the AI, the software, the estate and the call when it stops. Start with the outcome, or open the sector you work in.
How the work meets your sector
All sectors
Education and Universities
Attendance, course records, staff mail and the machines a campus opens every morning.
Professional Services
Files, mail and the hybrid day, for firms, agencies and consultancies.
Clinics
Bookings, the network, and access that closes when someone leaves the practice.
Also Retail and Venues, Home Offices and Small Teams, Tourism and Ground Handlers, Not-for-Profit and Churches.
22
Services, linked to a sector
1h
Fastest response on systems we run
8
Sectors, from hospitality to clinics
0
Long contracts
Our people
A UK team you can reach while it is still today's problem
Phone and remote. Response times on Core, Growth and Performance apply to the systems we run. Same-day is for the call, not a van.
Clear plans. No long contracts.
Core, Growth and Performance are how an estate we run gets watched: eight hours, four hours, one hour. Bespoke is a defined build, move or adoption. Priced to the estate, not a surprise at the end of the month.
Core
8h
Response on systems we run
Foundation · business hours
Phone and remote
- A written picture of what you run
- Monitoring and the routine patches
- Phone and remote support
- Eight-hour response on a critical fault
Growth
4h
Response on systems we run
The working estate
Phone and remote
- Everything in Core
- Devices, mail and the line watched as one
- A monthly note of what changed
- Four-hour response on a critical fault
Performance
Best value1h
Response on systems we run
The fastest clock
Phone and remote
- The fastest response we offer
- A named lead for the estate
- AI and automation on the systems we run
- One-hour response on a critical fault
Bespoke
Quote
A defined programme
Build, move, or adopt
Scoped, not open-ended
- Custom software or a campus system
- A move, a cloud cutover, or an AI adoption
- Training included, not appended
- Partners named where we are not the trade
Choose a plan and the note we draft will name it. Pricing follows users and devices — nothing here is a surprise monthly figure. How the plans work
Ready for stress-free tech?
The standard we hold the work to
Six services
Including cybersecurity
“The till and the guest Wi-Fi have to fail separately. If they fail together, the service is the incident.”“Attendance, the module and the staff list have to be the same fact. Three versions is not a system.”“A leaver who can still open the file is not an edge case. It is the case.”
Notes on the work
View all articlesSupport—2 October 2026
An hour of downtime costs more than a year of support
Read articleArtificial Intelligence—6 October 2026
AI agents for the work nobody should still be typing
Read articleEducation|18 September 2026
Software for universities starts with the record, not another login
Read article
Networks|22 August 2026
Wi-Fi that holds a full office, a full room or a full service
Read articleTrusted where the system has to be the record
- Private sector
- Public sector
- Enterprise
- Operations
- Education
- Commerce
A walkthrough, on your own systems
We do not keep a glossy showreel. The useful version is a working session on your own systems: what the record is, what should change, and what a normal month of running it looks like.