IT support in Wimbledon

Wimbledon is two places. The Village is practices, private offices and households that expect a quiet standard. The Broadway is shops, restaurants and a working day that cannot stop because the line did. We treat them as different estates.

A clinic near the hill feels a fault at the front desk. A firm in the Village feels it when a leaver can still open the file. A restaurant on the Broadway feels it when guest phones and the card machine are on the same air. The clock is the same. The design is not.

When the town is full, for a fortnight or for a Saturday, the guest network has to stay off the till and the office. We survey the rooms, split the traffic, and leave a map so the next access point is not a guess.

Mail sits in an account the organisation owns, whether that organisation is a practice, a firm or a venue. Devices are enrolled. A lost laptop is locked the day it is reported. Private files do not go into a public chat box.

Phone and remote first, from the same desk as Putney, Coombe and South West London. A visit is arranged when the job and the distance allow. If the estate has never been written down, the health check comes before a plan.