Sector
Retail and Venues
IT for shops and venues: the payment path, the network under it, and a restore if the weekend goes wrong.
A shop or a venue discovers its IT at the till. If the line, the Wi-Fi or the card machine fails, the queue is the incident report.
We treat the payment path, the staff network and the guest network as one estate with hard edges between them. Backup covers the export you would need on a Monday. Connectivity includes a failover so one fault is not a locked door.
The website that takes the booking is part of the same picture, not a separate freelancer's login.
Services that belong here
- Backup and Recovery
Backups that have been restored, not only scheduled.
- Business Connectivity
The line, the failover and the guest network, bought and watched as one thing.
- Wi-Fi and Networking
Coverage that holds a full room, a full office or a full service. Guest traffic kept off the till.
- Telephony and VoIP
The phones, including Teams where Teams is the right desk. A missed call is a missed booking.
- Websites and Hosting
The site is the front door. It has to load, and the form has to arrive.
- Rescue
Something is down. We get it back, then we say why it fell over.