Sector
Tourism and Ground Handlers
IT for tour operators and ground handlers, so a departure is not lost to a mailbox or a dead phone.
A lodge is hospitality. An operator is the day around it: the booking, the driver, the partner agency, and the guest who is already on the way. Those fail in different places, and they fail early in the morning.
We put mail and files in an account the company owns, keep the phones and the line watched, and build the small system the booking platform will not cover. The website that takes the enquiry is part of the same estate.
When something stops on a departure day, the desk already knows the setup. Same-day is the phone and the remote session, not a promise of a van at the airport.
Services that belong here
- Custom Software and Apps
The piece the shelf product cannot do. Built around the work, then looked after.
- Microsoft 365 and Google Workspace
Mail, files and meetings, set up once and then looked after. Both, not a religion about either.
- Service Desk
One place to call. The person who answers can see the estate, not a script.
- Business Connectivity
The line, the failover and the guest network, bought and watched as one thing.
- Telephony and VoIP
The phones, including Teams where Teams is the right desk. A missed call is a missed booking.
- Websites and Hosting
The site is the front door. It has to load, and the form has to arrive.
- Rescue
Something is down. We get it back, then we say why it fell over.