Sector
Hospitality
IT for hotels, lodges and restaurants, so a service is not lost to the Wi-Fi or the till.
In hospitality the technology is the service. A booking that does not arrive, a card machine that pauses, or a guest network that has flooded the till is not an IT ticket. It is a closed hour.
We separate guests from the systems that take money, put the coverage where the room actually is, and give you one place to call when something blinks. Voice, the line and the failover sit in the same picture.
Custom software is for the gap the booking platform will not cover. We will not replace a system that is already doing the job.
Services that belong here
- Service Desk
One place to call. The person who answers can see the estate, not a script.
- Backup and Recovery
Backups that have been restored, not only scheduled.
- Business Connectivity
The line, the failover and the guest network, bought and watched as one thing.
- Wi-Fi and Networking
Coverage that holds a full room, a full office or a full service. Guest traffic kept off the till.
- Telephony and VoIP
The phones, including Teams where Teams is the right desk. A missed call is a missed booking.
- Websites and Hosting
The site is the front door. It has to load, and the form has to arrive.
- Rescue
Something is down. We get it back, then we say why it fell over.